Group Name: Pet Loss Support Hotline (University of Guelph)
Description: We are University of Guelph students who are trained to listen and support callers experiencing grief. We provide a non-judgmental forum in which a caller can express their feelings surrounding the loss (or impending loss) of their pet. We also provide information resources for veterinarians, pet owners and concerned friends and relatives of pet owners regarding pet loss, euthanasia and memorialization of pets. We are not registered professional counselors, psychologists or trained veterinarians.
As we are volunteers, and are currently operating on a skeleton staff, we are unable to offer regular weekly hours of operation. Instead, volunteers will check messages daily and return phone calls as soon as possible (usually within 48hrs). The answering service message has been changed to explain this to callers. We also provide phone numbers for crisis intervention on the answering message.
Contact: 519-824-4120 Ext. 53694 | firstname.lastname@example.org