All posts in “crisis intervention”

Polycultural Immigrant and Community Services – Family Support Program

Group Name: Polycultural Immigrant and Community Services – Family Support Program

Description: Much like the rich fabric that is Canadian culture, our Polycultural family reflects the cultural, ethnic and linguistic diversity of the communities we serve. We are dedicated to maintaining an open, inclusive and welcoming environment for all. Currently, we serve clients in over 40 different languages in our six locations across the GTA. Polycultural supports a holistic approach to serving the needs of our community by providing a range of programs including newcomer orientation, education, language, employment and family support services.

Polycultural understands the many challenges associated with being new to Canada, and we aim to support families through their transition while helping you balance the cultural values, traditions and beliefs that are important to your family.

Counsellors provide assistance to immigrant communities in the GTA through one-to-one and family counselling.

  • Culturally competent guidance and education.
  • Private and confidential counselling is available for each family member who would like to participate.
  • Assistance accessing community legal clinics, social assistance, income supports, Community Care Access Centres, disability benefits, pensions, shelters, housing programs and more.
  • Help accessing health services for people dealing with mental health, addictions or physical illness.
  • Help to identify and resolve personal and/or family problems such as family communication breakdown, violence, parenting, addictions, separation, disabilities, financial difficulties, or homelessness.
  • Referrals to community supports and services.

Where: 17 Four Seasons Place, Suite 102 | Toronto, ON M9B 6E6

When: There are currently three locations across Toronto offering this service. Please call for more information.

Contact: 416-533-9471 | 416-233-0055 | 416-261-4901 | |

Catholic Crosscultural Services – Supportive Services for Women

Group Name: Catholic Crosscultural Services – Supportive Services for Women (Violence Against Women )

Description: Catholic Crosscultural Services (CCS) is a non-profit agency providing services that assist in the settlement and integration of immigrants and refugees. At CCS we serve all newcomers, refugees, and immigrants, regardless of race, colour, age, creed, religion or political affiliation.

Catholic Crosscultural Services provides individual, short term, solution focused counselling, crisis intervention, language specific group support services, and safety plan development for women of all ages who are experiencing domestic violence or abuse.

We assist women in obtaining Legal Aid Certificates (for 2 hours free consultation), and making applications for subsidized housing and financial assistance through Ontario Works. We also provide assistance to women on immigration, education and employment related issues, and information and referrals to other community services. *** Services are provided in five different languages: English, Polish, Portuguese, Punjabi and Spanish. All services are free and confidential.

Where: 55 Town Centre Court, Suite 401 | Toronto, ON M1P 4X4

When: This program is offered at the Brampton and Mississauga locations. Please contact for more information.

Contact: 416-757-7010 |

Street Health – Community Mental Health Program

Group Name: Street Health – Community Mental Health Program

Description: Street Health is a non-profit community based agency that improves the health of homeless and under-housed people in Toronto. We offer both physical and mental health programs. We provide our services on the street, in parks, and in homeless shelters and drop-ins. The people we work with have lives characterized by extreme poverty, chronic unemployment, insecurity in housing, poor nutrition, high stress and loneliness. They also have more frequent and serious illnesses, and die younger on average than the general population.

The Community Mental Health Program supports people who face the extra challenge of mental health issues while homeless or under-housed. As many as 30% of homeless people in Canada have experienced a mental health issue. The lack of supportive housing makes it all the more difficult for individuals to access and maintain housing. Beyond basic supports, the five-person mental health team provides crisis intervention, outreach, informal counselling, legal support, and referrals to other community resources. The team works with neighbouring service providers, the nursing team and others.

Where: 338 Dundas Street East | Toronto, ON M5A 2A1

Contact: 416-921-8668 | |

Toronto Military Family Resource Centre – Short-Term Intervention and Crisis Support

Group Name: Toronto Military Family Resource Centre – Short-Term Intervention and Crisis Support

Description: The Toronto Military Family Resource Centre (TMFRC) is a community based non-profit charitable organization. Our goal is to recognize and foster the unique strength of families within the military community. Our aim is to support our families in a meaningful way by providing the resources to assist, maintain and enhance their quality of family life while living in the Greater Toronto Area.

We all need a helping hand now and again. Our counsellor offers crisis intervention and short term emotional support for individuals, couples and families. We can assist you in dealing with issues and situations you find personally challenging. Counselling gives you a chance to be heard without judgment by someone outside of your situation. You can also acquire knowledge and learn new skills, which can help you find your own solutions. Assistance can be provided for a variety of issues, such as:

  • Deployment-related stress
  • Relationships
  • Youth
  • Stress
  • Grief, loss
  • Anxiety and self esteem
  • Addictions
  • Living with violence
  • Families with Special Needs

***Appointments can be booked Monday to Friday. The service is confidential and free. Eligibility:
Families of Regular Canadian Forces members and of the Reserve (Classes B and C).

Where: Toronto Military Family Resource Centre | 5 Yukon Lane | Toronto, ON M3K 0A1

Contact: Michael MacDonald 416-633-6200 Ext. 4330 | | |

Oolagen – Youth Intensive Services

Group Name: Oolagen – Youth Intensive Services

Description: Oolagen is an accredited mental health centre helping Toronto youth and their families. Highly-respected for the work it does, Oolagen serves as a University of Toronto teaching facility and is long-term partners with the Toronto District School Board, the Children’s Aid Society, Catholic Children’s Aid, Ministry of Children and Youth Services, as well as other children’s mental health agencies and community groups.

Oolagen’s Intensive Child and Family Program serves children, youth and their families with multiple and complex needs, who have had only limited success with traditional services and who require short-term, intensive counselling services. Eligibility for this Intensive Service is primarily based on:

  • history or risk of repeated hospitalization, homelessness, family breakdown or placement outside of the home,
  • history of limited success with traditional service interventions,
  • needs of the child and family are complex and may include health, safety and housing issues,
  • family is or has been involved with two or more service sectors, and
    the client has a history of avoiding school.

Where: 65 Wellesley Street East, Suite 500 | Toronto, ON M4Y 1G7

Contact: 416-395-0660 | |

Abrigo Centre- Women’s Group

Group Name: Abrigo Centre – Women’s Group

Description: Abrigo Centre is a multi-service, charitable organization that focuses on building community capacity in west Toronto by helping individuals and families achieve their full potential. Abrigo Centre’s priority crisis services are available to women and their chil­dren who are experiencing domestic violence. These services include access to police assistance, shelter services and other essential services, ensuring a safety plan is in place and offering supportive counselling. Our Violence Against Women counselling services are offered on an individual and group basis, in both Portuguese and English.

The Women’s Group is a support group for abused women and it is currently offered in only Portuguese. There is no fee to attend the meetings. Please contact Ashley D’Souza for further details.

Where: 1645 Dufferin Street | Toronto, ON, M6H 3L9

When: Starting September 25, 2014 meetings are every Thursday from 10:00 a.m. until 12 noon.

Contact: Ashley D’Souza 416-534-3434 Ext. 233 |

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